CloudResearch Account

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Activity overview

Latest activity by CloudResearch Account
  • CloudResearch Account created an article,

    Connect Participant Sign-Up Journey

    Welcome to Connect!Connect is CloudResearch’s participant platform, where researchers from universities, companies, and labs around the world recruit participants for online studies. Before you can...

  • CloudResearch Account created an article,

    What Should I Do If a Researcher is Requesting Account Information or Verification?

    Sometimes, a researcher may ask you to verify certain details before or after a study. While basic screening questions about your demographics (gender, age, race, etc.) are normal, you should never...

  • CloudResearch Account created an article,

    Studies with Variable Completions

    CloudResearch Connect allows select researchers to include variable completions in their projects. This means that, for some projects, you will be redirected back to Connect at different timepoints...

  • CloudResearch Account created an article,

    How Can I Return a Multi-Task Project?

    Locate the project in your project history area.  Under the status, locate the specific task you would like to return. It is important to note, participants can return a study in their project ...

  • CloudResearch Account created an article,

    Can I Return a Study After I Submitted?

    Yes, we allow participants to return a study they have submitted. For example, you may have accidentally submitted without completing the survey and do not want to face the chance of getting a reje...

  • CloudResearch Account created an article,

    I am Receiving a Login-Failed Error. How Can I Fix This?

    When attempting to sign into Connect, you may end up reaching a loading page that seems to never stop. It will look something like the following which has the login-failed status in the URL.    Th...

  • CloudResearch Account created an article,

    How do I Update my Account Email?

    To change your account email, please email us at connect-support@cloudresearch.com with your current account email and the new email you would like to use. Once we process this request, you can sig...

  • CloudResearch Account created an article,

    How do I Update my About You Section?

    Questions in the “About You” section are used by researchers to target projects toward participants. Answering questions in the “About You” section allows you to qualify for more projects. You don’...

  • CloudResearch Account created an article,

    Can I Change a Cash Out Once it is Made?

    The simple answer is no. Once a cash out is made, you cannot cancel it and change to a different payout method. For example, if you cashed out to an Amazon gift card, we cannot cancel the gift card...

  • CloudResearch Account created an article,

    Responding to Timed Out or Returned Projects

    You may have completed a survey but timed out before you were able to submit or accidentally hit the Return button, resulting in your participation not counting. The Timed Out or Returned study the...