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Recent activity by CloudResearch Account-
Connect Participant Sign-Up Journey
Welcome to Connect!Connect is CloudResearch’s participant platform, where researchers from universities, companies, and labs around the world recruit participants for online studies. Before you can...
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What Should I Do If a Researcher is Requesting Account Information or Verification?
Sometimes, a researcher may ask you to verify certain details before or after a study. While basic screening questions about your demographics (gender, age, race, etc.) are normal, you should never...
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How Can I Return a Multi-Task Project?
Locate the project in your project history area. Under the status, locate the specific task you would like to return. It is important to note, participants can return a study in their project ...
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Can I Return a Study After I Submitted?
Yes, we allow participants to return a study they have submitted. For example, you may have accidentally submitted without completing the survey and do not want to face the chance of getting a reje...
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I am Receiving a Login-Failed Error. How Can I Fix This?
When attempting to sign into Connect, you may end up reaching a loading page that seems to never stop. It will look something like the following which has the login-failed status in the URL. Th...
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How do I Update my Account Email?
To change your account email, please email us at connect-support@cloudresearch.com with your current account email and the new email you would like to use. Once we process this request, you can sig...
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How do I Update my About You Section?
Questions in the “About You” section are used by researchers to target projects toward participants. Answering questions in the “About You” section allows you to qualify for more projects. You don’...
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Can I Change a Cash Out Once it is Made?
The simple answer is no. Once a cash out is made, you cannot cancel it and change to a different payout method. For example, if you cashed out to an Amazon gift card, we cannot cancel the gift card...
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How Can I Message a Researcher?
We provide participants with two ways to message a researcher. This works great if you need to contact the researcher about an issue you experienced in the study, want them to reverse a rejection, ...
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Cash Out - Bank Transfers
You are now able to cash out your funds via bank transfers on Connect. After selecting the bank transfer option, you will be presented with a link to link your bank account through the Stripe onboa...