For information on how to verify your identity, see here. For answers to common questions read below.

Why am I asked to verify my identity?

We want Connect to provide the highest quality data on the internet. By verifying your identity, you help us ensure that the people participating in studies are who they say they are and that in turn increases researchers' confidence in the quality of data they gather.

Confirming your identity also ensures you will be prioritized for project notifications.

Why was my ID verification rejected?

It's difficult to say exactly. Your government ID may be expired, your documents may not have matched the photo you uploaded, the lighting or other conditions may have been too poor to detect a match, or several other possibilities. Be sure to follow the Best Practices when confirming your ID and know you can try using different forms of physical identification if your first attempt fails.

Can I get verified using a different method?

Stripe Identity is currently the only form of identity verification Connect offers. People with a verified identity are prioritized with things like project notifications.

How can I access or delete my verification data?

You can request that your data be deleted by contacting us. When making your request, please include your Connect ID. Our team will work to complete your request quickly.

You can read more about our data policies, and Stripe's identity management FAQ and Privacy Policy.

*Accounts that are required to take ID verification and fail or do not complete by the due date will stop receiving Connect studies.*